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Location Boston, United States Category Risk & Governance Date posted 22/07/2021 Job ID 2103509
Sr. Director, Credit Risk Small Business Banking-2103509


The Sr. Director, Credit Risk, Small Business Banking owns the execution of the SBB and SBA risk management, including creating and disseminating credit risk policies, procedures, and standards and developing and directing the implementation of a credit risk management strategy which optimizes profitability whilst minimizing risk exposure and maintaining compliance. S/he represents the third line of defense and drives the culture of credit risk awareness across the organization.

  • Builds operating policies and processes, evaluation of policies processes, and reviews control/quality assurance programs for the Credit Risk Management department
  • Communicates to senior leadership emerging risks that present new regulatory fraud, or money laundering risks
  • Develops and directs the implementation of a credit risk management strategy, optimizing profitability whilst minimizing credit risk exposure
  • Develops and implements credit risk policies, procedures, and standards
  • Develops and prepares related risk reporting in support of business risk priority and review meeting cadence
  • Develops new approaches to manage and/or mitigate credit risk
  • Develops organization wide key credit risk and early warning indicators
  • Drives culture of credit risk awareness and develops operational credit risk training materials
  • Drives initiatives around market research, points-of-view, capability, development and thought capital knowledge management
  • Identifies key credit risks exposures and assesses mitigating controls to determine the risk profile for the organization., Identifies material individual, aggregate and emerging risks; communicates findings to senior leadership
  • Influences challenging material credit risk decisions
  • Liaisons with Credit Risk managers to facilitate and challenge that the first line of defense is appropriately managed, controlled and accurately reporting its operational risk profile/exposure
  • Monitors the risk-taking activities and risk exposures to ensure they are in line with board-approved risk appetite, risk limits, and corresponding capital or liquidity needs
  • Oversees and manages the Credit Risk department ensuring quality measures of strategic design and risk mitigation.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.


  • Bachelor's Degree; Accounting, Business, Statistics, Information Systems, Finance, Economics or equivalent field required
  • Master's Degree; Accounting, Business, Statistics, Information Systems, Finance, Economics or equivalent field or equivalent work experience preferred
  • 12-15 years; Credit Risk Management experience within Financial Industry with Small Business, SBA, or Commercial portfolios, including experience dealing with U.S. regulatory agencies,9-12 years; Management/Leadership experience
  • Ability to influence beyond immediate teams in order to fully implement the credit risk management program
  • Ability to multi-task, prioritize activities, manage conflicts of interest, delegate and meet deadlines while working in a fast-paced environment
  • Ability to negotiate and compromise
  • Advanced credit and risk, process, and control validation and/or assessment skills
  • Advanced knowledge of current federal and state laws and regulations, especially those of regulatory entities that perform oversight of the banking industry
  • Capability to sponsor, direct and deliver improvements and corrective action programs
  • Demonstrated skill at building, leading and managing high-performance Credit Risk teams
  • Demonstrated track record of success in structuring, monitoring, and risk rating of matrix organizational structure
  • Excellent oral and written communication skills to influence peers and BUs and interact effectively with senior management and regulators
  • Expert level understanding and practice in Credit Risk Policies, procedures, regulations and applicable law
  • Proficient at managing disparate stakeholders with differing interests, including strong negotiation skills
  • Sound understanding of the tools and methodologies used to measure and quantify risk, including but not limited to, the use of credit models to forecast losses and measure counterparty credit risk
  • Strong experience with Credit Risk underwriting practices, credit risk assessment (including Financial Institutions risk) and US Bank regulations.
  • Minimal physical effort such as sitting, standing, and walking
  • Brings out the best in each team member by consistently motivating and acknowledging peer contributions
  • Understands and leverages team dynamics
  • Effectively conveys difficult or complex information in an easy to understand manner, by providing the big picture and illustrating important linkages Asks open-ended questions that encourage others to give their points of view
  • Ensures people receive the information they require, and brings the team together to share information
  • Ensures that all directs, and colleagues have appropriate knowledge of risk and the regulatory environment
  • Investigates and identifies the root cause and corrects items deemed non-compliant, regardless of pressures from business or management
  • Fully accountable for timeliness, completeness, quality of projects, processes, products and services
  • Remains calm and focused on goals while facing pressures, obstacles or short-term setbacks
  • Improves relationships between key individuals to achieve seamless cross-team workflow and positively impact results
  • Uses informal networks to gain support for ideas and projects
  • Keeps up to date with external market events, pressures and regulations which may impact the organization and assesses whether similar issues exist in the organization
  • Can identify functional and organizational implications associated with major trends
  • Designs solutions to address industry activities that impact the organization
  • Monitors adherence to policies, regulations, processes and procedures within function and actively undertakes corrective action where necessary
  • Understands end to end processes across the organization and how processes are integrated
  • Has a practical knowledge of regulations impacting area supported


:Risk Management

Primary Location

:Massachusetts-BOSTON-75 State Street - 06366 - State Street-Corp


:CRO (8855)



Job Posting

:Jul 22, 2021, 12:39:38 PM

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  • Risk & Governance, Boston, Massachusetts, United StatesRemove