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Location Dallas, United States Category Information Technology Date posted 15/09/2021 Job ID oCkCgfwy


The Manager, Infrastructure Governance focuses on the audit and compliance portion of infrastructure operations. This governance oversight includes IT infrastructure, datacenter administration, servers, storage, middleware, non-application software, and networks. S/he addresses critical gap analysis, closes audit issues and focuses on continual improvement as the technologies and compliance regulations update.

Essential Functions:

  • Manages a team whose responsibilities are to perform governance analysis, compliance, audit preparation
  • Proactively manages audit preparation and delivery, including identification of issues and control gaps in current processes
  • Assists in providing evidences to internal and external auditor inquiries across multiple IT technologies
  • Experience with analytics and reporting on infrastructure security trends such as patching adherence across systems, and vulnerability reporting
  • Interpret and understand regulations, security control policies and standards and be able to communicate to IT stakeholders
  • Experience in regulatory requirements and compliance with GLBA and Data Protection Standards
  • Identify technological opportunities and evaluate the Information Security impacts
  • Excellent project management skills, promote teamwork, collaboration across multiple business units
  • Information Security Certifications are a plus
  • Experience in various IT technologies are a plus (networking, virtualization, server)
  • Experience in various IT Security technologies are a plus (scanning, vulnerability response)

Supervisory Responsibilities:

  • Manages subordinate managers and professional staff. Is responsible for the strategic guidance, development and evaluation of employees. Carries out supervisory responsibilities in accordance with Santander’s policies and applicable laws.

  • Education -
    • Bachelor's Degree: in Finance, Business, Information Management/Information Technology,
      Mathematics, Engineering or equivalent field or equivalent work experience
  • Experience -
    • 5-9 years Successful experience in building Technology Infrastructure and Operational environments.
  • Skills & Abilities -
    • Excellent problem solving, decision making, and prioritization skills balancing multiple demands in a dynamic environment
    • Ability to effectively and confidently communicate complex concepts – in speaking and writing –with team members and all levels of technical and nontechnical customer stakeholders
    • Ability to create diagrams, policies, procedures, presentations, etc., as needed for day-to-day management as well as read blueprints/schematics, etc. as needed for planning/issue remediation
    • Experience managing vendors, installation teams, removal teams, and property requirements
    • Excellent attention to detail, quality, and follow-through; commitment to continuous improvement and the elimination of performance variability
    • Ability to think analytically and independently, providing the thought leadership necessary to introduce incremental and evolutionary change
    • Ability to adapt to rapidly changing requirements with a flexible and creative approach to brainstorming, troubleshooting, and problem solving
    • Well-rounded and advanced knowledge and skills across networks, servers, databases, cloud services, security, and other related disciplines
    • Knowledge of systems architectures and information security practices
    • Ability to work under high pressure situations calmly
    • Strong and efficient problem-solving and analytical skills
    • Ability to make sound decisions in a manner consistent with the essential job functions
  • Licenses & Certifications -
    • Certified Data Center Professional (CDCP)
    • Data Center Energy Practitioner (DCEP)

Working Conditions:

  • Frequently: Minimal physical effort such as sitting, standing, and walking.
  • Occasional moving and lifting of equipment and furniture is required to support onsite and offsite meeting setup and teardown.
  • Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer’s Rights:

  • This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
  • The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Employees desiring consideration should complete an online application, utilizing the appropriate process as subscribed by the posting entity. Employees should provide all pertinent information to support their candidacy.

To be considered eligible for internal posting, Santander employees must meet all of the following eligibility requirements:

  • Completion of at least one year of active service in Santander
  • Completion of at least twelve months in current position
  • Be in "Good Standing"

Please click here to see the full policy -

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  • Information Technology, Dallas, Texas, United StatesRemove